Process Control Plan
Process:
Date
Author:
Contributors:
John Kirpach / Ron Dent
22-May-03
Phone:
817-927-2188
Process
Process Step
Ouput
Input
Process
Specification
(Lower limit -
Max limit)
Historic
Cp / Cpk
& (date)
Measurement
Technique
Historic
MSA &
(date)
Control Method
Reaction Plan
(contact / action)
Set
Permanent
Electric
Meter
OP faxes/e-
mails to City
of Fort Worth
OP faxes or e-
mails Insp. To
City of Fort
Worth
Insp. Office
Personnel
1-3 days
-0.26 /
5/22/2003
Individual Moving
Range - measuring
mean cycle time
Mean
4.272727 /
5/22/03
HFH employee will
be copied on all e-
mails to the City of
FW. If an e-mail has
not been received
within 2 days of final
inspection, HFH
employee will
contact Winston.
Ron Dent with HFH has agreed to
monitor e-mails. Wionston
Services set up a distribution list,
inculidng Ron Dent and City of
Fort Worth. Ron will set up tasks
in Outlook when final inspections
have occurred, the reminder will
pop up, 2 days after the i
Set
Permanent
Electric
Meter
OP faxes/e-
mails to City
of Fort Worth
OP faxes or e-
mails Insp. To
City of Fort
Worth
Insp. Office
Personnel
1-3 days
-0.26 /
5/22/2003
Individual Moving
Range - measuring
mean cycle time
Mean
4.272727 /
5/22/03
Winston Services
has set up twice
daily task reminders,
on Outlook, 10:00
am and 2:00 pm.
These reminders
prompt the OP to
sends releases to
the City of Fort
Worth
Gretchen with Winston Services
will react to daily reminders.
Set
Permanent
Electric
Meter
OP faxes/e-
mails to City
of Fort Worth
OP faxes or e-
mails Insp. To
City of Fort
Worth
Insp. Office
Personnel
1-3 days
-0.26 /
5/22/2003
Individual Moving
Range - measuring
mean cycle time
Mean
4.272727 /
5/22/03
Winston Services
will train back-up
person to react to
reminders and
process daily
releases to City of
Fort Worth
Gretchen with Winston Services is
in the process of hiring an
additional office person and will
train that person to act as back-
up, and to use her computer.
Set
Permanent
Electric
Meter
Apply for
permanent
electric service
application
onfil with TXU
HFH
employee or
homeowner
apply for
service when
home passes
final electric
inspection
N/A
Project Managers
N/A
Project Managers
will change their
project checklist, to
make this step
coincide with the
final electric
inspection
all HFH Project Managers are
changing their project checklist
Set Permanent Electric Meter
Annie Mercer
Control Plan
D
M
A
I
C
