Process Improvements, within TXU Electric
•Do not apply for electric services, until the final
electric inspection has been completed.
-
Completed 05/20/03
•The application for service expires after 20 days, if
the application expires before the final electric
inspection is sent to TXU –
then TXU will wait
for
the customer to apply for services, before they issue
a work order to Oncor Services.
TXU does NOT call the customer to let them
know their application has expired –
that
information is no longer in their system!!!
D
M
A
I
C
