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How Severe is the effect to the customer?How often does cause or FM occur?How well can you detect cause or FM?
FMEA results
D
M
A
I
C
Process Input
Potential Failure Mode
Potential Failure Effects
S
E
V
Potential Causes
O
C
C
Current Controls
D
E
T
R
P
N
What is the
process Input
under
investigation?
In what ways does the Key
Input go wrong?
What is the impact on the
Key Output Variables
(Customer Requirements)
or internal requirements?
What causes the Key
Input to go wrong?
What are the
existing controls and
procedures
(inspection and test)
that prevent either
the cause or the
Failure Mode? 
Should include an
SOP number.
Insp. Office
Personnel (OP)
OP does not send in a
timely manner
Total cycle time exceeds
10 days and homeowner
has a delayed move-in
8
OP is overloaded with work
7
None
7
392
Insp. Office
Personnel (OP)
OP does not send in a
timely manner
Total cycle time exceeds
10 days and homeowner
has a delayed move-in
8
OP gets distracted
5
None
7
280
TXU Electric
personnel
TXU does not have a
current application on file
for the new electric service
Total cycle time exceeds
10 days and homeowner
has a delayed move-in
8
Customer applied for
service more than 20 days
before the Final Electric
Inspection was approved
and submitted to TXU and
application expired
5
None
6
240