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ebay six sigma

Improved Customer Service at eBay with Six Sigma

Ebay, one of the most successful e-commerce companies worldwide, is a different type of company from traditional retailers, simply because it relies on a lot of small companies and sellers using their platform. Those sellers are eBay’s customers, or members that bring eBay revenue. This business model is now seen among many e-commerce companies in […]

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Lean Six Sigma

Six Sigma and Business Analytics: Lean Six Sigma Analytics

Improving processes with Lean Six Sigma is no easy task; it takes hard work and smart thinking. When implementing Lean Six Sigma, always remember that teamwork is key to solving problems. This is true in all industries, from call centers to software development to manufacturing. It is especially true of the latter. But how do […]

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Image: Money

Six Sigma and Business Analytics: Value Driver Analytics

What is value driver analytics? It is, in basic terms, an assessment and investigation of the usefulness of your business’s value drivers. Ask yourself, where is your business headed? Most businesses tend to know where they’re going and what they want to achieve. However, it can often be difficult to strategize to best your utilize […]

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5 Ways a Six Sigma Governing Body Would Deter Fake Practitioners

It’s one thing to say Six Sigma is in need of a governing body, but it’s another to say how it would function in practice. All we can do at this stage is speculate on what would make an ideal governing body. We should first ask what we want from one. What should it do […]

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Six Sigma Leadership Profile: Mark Cuban

There’s more to Mark Cuban than just owning the Mavericks. Mark Cuban is many things. Businessman, TV personality, author, investor, philanthropist, to name a few. Most people know him from the popular ABC show Shark Tank in which he is one of the ‘shark’ investors. Fact, Cuban has invested close to $20 million throughout his […]

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4th of july six sigma 2017

Celebrating Lean Six Sigma This 4th of July

The 4th of July brings celebration of our country’s freedom and independence, which reminds us of our armed forces and military who protect and serve our country. So how does Lean Six Sigma play a role in all of this? Well, Six Sigma in a matter of speaking, protects the processes of our nation’s military. […]

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Six Sigma Case Study: KLM Royal Dutch Airlines

Since the deregulation of airlines in the United States in the 1970’s, we have witnessed countless mergers, take-overs, and joint ventures form. From TWA and American Airlines to United and Continental, airlines seem to continuously fold into one another. However, one airline continues to be a true inspiration of endurance and stability. Across the pond, […]

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Six Sigma and KPI’s: Return on Innovation Investment

Of course, most professionals are familiar with Return on Investment. Yet, another more insightful key performance indicator is your Return on Innovation Investment (ROII). Most companies and organizations invest a percentage each year into innovations. However, what is your return on these investments? In this article, we will analyze ROII, what it is, and why […]

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Six Sigma and KPI’s: Klout Score

Each day, new companies, organizations, and individuals join the online community of social media. Over the past decade, social media has completely revamped how we conduct business and gain traction. In the past, you would advertise on billboards and in magazines at high costs. Now, you can advertise your organization at nearly no cost and […]

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Call it What You Like, but Success is Spelled DMAIC

We are running a series of sorts on different companies that have implemented Six Sigma into their company culture, and in turn have achieved monumental success. Today we will talk about The Vanguard Group. They are an investment management company based out of Malvern, Pennsylvania, and they have over $4 trillion dollars in assets under […]

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Netflix

Six Sigma Case Study: Netflix

Who doesn’t love Netflix? The ability to watch countless hours of TV shows and movies has single handily revamped the entertainment industry. Where becoming a blockbuster at the movie theater used to the goal, it’s now scoring a production contract with Netflix. While the entertainment company has become a huge success over the past decade, […]

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Six SIgma black belt projects

Life After Master Black Belt (MBB)

For many Six Sigma professionals, the ultimate goal is to become a Master Black Belt (MBB). This certification is the top-ranking Belt one can achieve while following the methodology. However, you do not simply become a MBB overnight. Most professionals spend years in a technical role before engaging in the appropriate training. Likewise, the correct […]

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Fake Practitioners & How Six Sigma Suffers from Them

Whether you’re an experienced Six Sigma professional or just beginning your training courses, chances are that you’ve run across fake practitioners. Typically, they will try to lure you into their programs, offering enhanced training at unbeatable prices. However, more often than not, these promises are nothing but false hope. Fake practitioners are on the rise […]

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Six Sigma and Business Analytics: Quantitative Surveys

Who doesn’t love getting more data? More data provides more insight to the nuts and bolts of your day to day operations. How your organization runs, what areas are most efficient, how you can improve processes is all seen through data. However, not all data is as easily accessible as others. For example, understanding your […]

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Kaizen

Hooray for Kaizen!

When you hear the word Kaizen, what comes to mind? A Lean Six Sigma manufacturing tool, or perhaps an event, as in a Kaizen event (or the Japanese word for improvement)? Truth be told, all of the preceding should come to mind. Kaizen basically is about having continuous improvement; small tiny increments of change done […]

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Six Sigma and Business Analytics: Monte Carlo Simulation

Doing business is all about taking risks. Whether you’re deciding to become a full-time entrepreneur, open a new office, or invest in a company, you’re taking risks. However, not all risks are necessarily “risky”. Let’s explain. While you may be taking a risk by venturing into a new investment scheme, chances are you will analyze […]

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Six Sigma and KPI’s: Your Customer Retention Rate

When operating a business, there are a few key metrics you must keep a close eye on. While knowing how expensive your business is to operate is a priority, customer retention is equally important. Customers are the backbone of your business’ success. Whether you sell a product, offer a service, or perform research and development, […]

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Six Sigma and KPI’s: Your Operating Expense Ratio (OER)

Running a business can be expensive. No matter what industry you’re in, what services you offer, or products you make, there’s an ever-changing cost for doing business. Typically, how expensive it is to operate your business determines how profitable you are. Likewise, your operating expenses determine your return on investments, growth aspirations, and revenue. While […]

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5 Biggest Risks Six Sigma Faces Without a Governing Body

Since its inception in the late 1980’s, Six Sigma has become increasingly popular throughout hundreds of industries. Across the world, professionals are finding new ways to use the process improvement methodology to their benefit. However, with this growing demand for Six Sigma, the business method faces a series of potential setbacks. On top of the […]

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amazon kaizen

Kaizen Equals Success: Just Ask Jeff Bezos

Isn’t it amazing how Amazon has embraced Six Sigma, Lean Six Sigma and has made Kaizen a way of life? Financially, Amazon has been doing extremely well — Amazon has been in the black for the last four quarters! Jeff Bezos has been continuously putting the profits back into Amazon for continuously improving every aspect […]

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