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lean six sigma retail management

Lean Six Sigma and Retail Management

Retail management and Lean Six Sigma are the perfect partners for creating a dynamic of success. The fact is, Americans love to shop, and we demand a wide range of choices in shopping venues and products. America is considered the global home of retail, and we continue expanding the number of international retail giants.  U.S. […]

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lean six sigma supply chain management

Lean Six Sigma and Supply Chain Management

Supply chain management is the lifespan of a product or service, from inception to manufacturing, through final delivery to the consumer. A “chain” or network of suppliers is created on the journey to move the product to its final destination. This is an intricate process that demands optimization. Every step depends on the next for […]

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customer feedback

How to Collect Customer Feedback

Customer feedback is a vital consideration for every business. As a business owner, you need concrete feedback from clients to help you evaluate their satisfaction. You can infer how to adjust your processes to serve customers better with the feedback. Honest feedback doesn’t come from thin air. You must ask clients for their opinions and […]

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lean six sigma airline

Lean Six Sigma in the Airline Industry

Lean Six Sigma in the airline industry could be one of the most in-demand business methodologies in a struggling and beleaguered sector. Even before the pandemic, airlines were not the optimal environment for positive customer experiences. The impacts of the pandemic worsened a toxic customer environment. But, even with these challenges, the industry is rising […]

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Lean Six Sigma in the Restaurant Industry

Lean Six Sigma methodology in the restaurant industry could be one of the most critical practices a restauranteur could implement in their business. In today’s environment, the restaurant business is one of the most dynamic and competitive industries, riddled with challenges in efficiency, razor-thin margins, and a demonstrative customer base. When you consider the volatile […]

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lean and agile

Lean and Agile: How Can They Make a Difference to Your Business

Lean vs agile is the quintessential question businesses often find themselves in dilemmas about. Modern organizations have diverse processes that are highly variable. Ideally, businesses should be using both lean and agile approaches in their processes, based on their nature. The combined approach, instead of deciding between lean and agile, is often the most beneficial […]

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Virtual Training Class Lineup for 2022

We continue to lead the charge for busy professionals seeking to up their game as Lean Six Sigma consultants and practitioners with a lineup of virtual training classes for the remainder of 2022. The November schedule kicked off with a Root Cause Analysis (RCA) virtual training class. The three-day live online course launched November 1st […]

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customer metrics

The Key Customer Metrics You Should be Monitoring

Every business needs constant evaluation to stay on top of their game. As a businessperson, you must pay attention to certain metrics and ensure they’re always at a desired level. Otherwise, you might easily fall behind the competition and lose sales. This article will walk you through some key customer metrics you should continually monitor. […]

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2023 lean six sigma training

2023 Lean Six Sigma Training Schedule Announcement

We continue to bring the next generation of Six Sigma leaders and experts to the forefront of the industry with the new schedule of 2023 Lean Six Sigma training classes. Scheduled January 2023 locations include Chicago, Dallas, and Miami for White Belt, Yellow Belt, Green Belt, Black Belt, and Master Black Belt courses, in addition to […]

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total quality management

A Detailed Guide on Total Quality Management

TQM (Total Quality Management) is an integrated approach for organizations to achieve long-term success and excellent customer satisfaction. The TQM approach takes the route of management optimization and enhancement. This methodology involves all members of the organization equally participating in improving processes, products/services, and the culture of the organization and their respective roles. TQM aims […]

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lean vs agile

Lean vs Agile: Which Supply Chain Should You Choose?

Lean vs. Agile supply chain: Which is best for your business? There’s no single answer. It depends on your type of business and unique circumstances. This article will explore both supply chain strategies and explain when choosing each one is ideal. What is a Lean supply chain? A lean supply chain imbibes lean principles to […]

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lean supply chains

Lean Supply Chains: Everything You Need to Know

Supply chains are the foundation of modern manufacturing. Every manufacturing business must pay critical attention to its supply chain, ensuring they have all the materials to deliver high-quality products. Running a resilient supply chain can be costly, and companies often seek ways to optimize costs while maintaining productivity. Lean management offers an answer to this […]

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Best Supply Chain Management Software

5 Best Supply Chain Management Software 

Supply chain management (SCM) software is designed to enable businesses to manage the supply chain end-to-end, helping them track and control operations in a seamless manner. The key to the power of SCM software is that they present all information in a centralized place for companies to have a bird’s eye view of all operations. […]

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voice of the customer

Voice of the Customer: The Questions to Ask

Businesses are often aware of the importance of the voice of the customer. However, asking the right questions is significant to ensure you capture all feedback and requests. The Voice of the Customer can be a significant driver in maintaining brand loyalty, so your customers keep coming back to your brand for your offerings. It […]

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Image: t-hypothesis test, Six Sigma Tools

Two Sample T-Hypothesis Test and its importance in Six Sigma

We cannot undermine the contribution of statistics in successful Six Sigma projects. In this article, we will discuss one of the most commonly used statistical tests in the Six Sigma – Two Sample T-Hypothesis Test. The Two-sample T-test compares the average difference between the two groups. It helps us understand if there is some significance […]

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six sigma vs lean

Six Sigma vs Lean: Everything You Need to Know

Lean and Six Sigma are two of the most popular optimization approaches that businesses the world over use to deliver greater value to their customers while also increasing their net profits. However, too many people confuse Six Sigma vs Lean, which is understandable considering how much these approaches have in common. That said, there are […]

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Voice of the Customer

Voice of the Customer and Lean: An Essential Guide

Customer acquisition is but the start of a long journey. Businesses work hard to retain customers considering the higher costs of acquiring new customers. Understanding what your customers need at a particular point in time should be your priority.  Businesses should ask customers what they feel about their products and how they could be improved […]

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rca in healthcare

Importance of Root Cause Analysis in Healthcare industry

The Healthcare industry underwent a roller coaster journey, especially during the pandemic. The pandemic not only posed trivial challenges to many industries, Healthcare in particular, unveiling many bottleneck situations. As situation gets under control now, it has raised a need for strategic intervention, making sure we are rise aptly to any emergency or dire situation(s). […]

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