Lean Six Sigma Training Certification
You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]
We now look at levels for Lean certification. This certification verifies the knowledge that an individual has concerning Six Sigma and Lean methods. The levels include Black Belts and Green Belts. Before we go into details lets remind ourselves that Six Sigma includes tools and techniques for process improvement and reduction of defects. With Six […]
Let’s look now at an important tool used in continuous improvement efforts. The tool is Root Cause Analysis (RCA). We will cover steps you can take when using this tool to help solve problems and resolve issues. We should note that Root Cause Analysis is a way of finding a fundamental cause for a problem, […]
Asking “why” constantly is not child’s play. In fact, it is a favorite technique used in conducting Root Cause Analysis (RCA). This tool is used in identifying the root cause of the problem. What makes it great is that it does not require one to do hypothesis testing, data segmentation, or even use advanced statistical […]
What is Root Cause Analysis (RCA)? Root cause analysis usually referred to as RCA is an approach used to analyze serious problems before trying to solve them, by which the main root cause of a problem is isolated and identified. A root cause is defined as a factor which by removal would prevent the occurrence […]
What is Six Sigma? Six Sigma is firstly introduced by Bill Smith, Motorola’s engineer in 1986 as a multi tools and techniques for continuous improvement. Then used as a central business strategy in 1995 at General Electric. Since then it is widely used in various industrial and services sectors. Six Sigma main goal is to […]
What is Process Flow Diagram? A Process Flow Diagram is a graphical tool depicting the steps of a process in a serial order. The intrinsic reason behind it is to include all of the steps that are critical to the process. Flow diagrams are used by the team to visualize the process, and often annotate […]
What is Root Cause Analysis? When you encounter a problem, it is always advisable to get to the bottom of it as quickly as possible. In the business environment, the Root Cause Analysis (RCA) is a technique that allows people to determine the reasons why a particular problem has occurred. This technique identifies the source […]
Cause and Effect Diagram, Fishbone Diagram or Ishikawa diagram, is an widely used tool to help users to find the roots causes of the problems they are investigating. The approach combines brainstorming and a concept map. The process has four major steps: identifying the problem; working out the major factors involved; identifying possible causes and […]
Introduction to Fishbone Diagram Problems are natural and they are inevitable in processes. Problems multiply or tend to exist intensively if they are not figured out at first and with their root cause identification. Strategists today describe root cause as nonconformance, something which is invisible and is more important to be identified than anything else […]
Only the best employees get the best jobs in today’s fast-paced, results-driven business world. Use your skills to your advantage to bolster your career development. Six Sigma and Lean provide yet another reason for your candidacy, as all employers want capable, goal-oriented, enterprising employees to fill their ranks. However, if you don’t market yourself effectively, […]
One of the tools of continuous improvement, the 5 Whys technique can help, for example, with root cause analysis (RCA) when determining how to solve problems. With 5 Whys you look at the relationship of cause and effect. Your goal is to repeat the question “why?” enough times to get to an answer that will […]
Root Cause Analysis is an invaluable skill to have in your Six Sigma toolkit. But how do we use Root Cause Analysis to the best effect? What tool is most helpful for this task? That would be the Decision Tree. This method involves branching between causes and outcomes to illustrate the consequences of your choices. […]
Six Sigma Black Belts are the lynchpin of many Six Sigma projects. You may know one such person, or maybe you are that person. What about life after the project? What additional opportunities does an SSBB background grant you? Which prospects are best for your career development? Having Black Belt certification listed on your résumé […]
Complacency is an epidemic. It kills productivity and can negatively affect your performance. Studies have shown that complacency comes from a lack of engagement, and affects up to 70% of the US working population. This means around three-quarters of American employees are not fully committed to their everyday workplace tasks! As an employer, this should […]
Are you prepared to advocate and fully support Lean Six Sigma? If yes, how do you know? If no, how you reach that stage? These questions can be tiresome and their answers difficult to pin down. We’re here to make things easy for you. Today we will help you get ready for Lean Six Sigma (or recognize […]
For the businesses that have adapted to the Six Sigma methodology, branding and positioning their company is simple, because those businesses are reinforcing their core mission and what they stand for every single working day. You might say the Six Sigma methodology should be at the core of every business. When a business takes care […]
This article is the final part in our series on the principles of Six Sigma, focusing on Control within the DMAIC framework. You can find the rest of our series here. If you’ve stuck with us so far, congratulations! If you’re new… go back and read the rest of this series! We are taking a deep-dive into […]
As more businesses start to enter the marketplace, the need for each business to stand out increases. No two businesses are identical; all have their unique strengths and all can stand out in their own special way. That’s why many companies spend the time and money developing a distinctive brand voice for their company. Creating […]
Just What is The Internet of Things (IoT)? Gadgets, electronics and devices: we all have them and they fill our world. As the technology improves, so do they! Part of the improvements with these devices is that they are connected to the Internet. Cars, kitchen appliances, personal devices are just some examples of devices that […]
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