It helps businesses run better by fixing what slows them down, like tuning an engine.
Process improvement
Restaurants cut prep time, insurance companies speed up claims, manufacturers reduce defects.
Real examples:
Process improvement tools are like a mechanic's toolkit - each one solves specific business problems.
Key benefits include faster delivery, lower costs, fewer mistakes, and happier employees and customers.
Employee resistance, limited resources, unclear goals, and maintaining positive changes over time.
Common challenges:
Success comes from starting small, measuring results, celebrating wins, and making improvement part daily work.
→ Mapping tools → Problem-solving tools → Process analysis tools → Implementation tools
Four essential tool categories:
Popular tools include Six Sigma for quality, Lean for efficiency, and PDCA for continuous improvement.
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