What is Quality Function Deployment?
QFD captures customer needs, prioritizes them, and integrates them into product development to exceed expectations consistently.
Voice of the Customer
Research customer needs thoroughly to drive design process effectively in QFD.
Customer Requirements
Prioritize customer requirements based on collected data for QFD implementation.
House of Quality
House of Quality matrix maps customer requirements against technical specifications.
Matrix Product Planning
QFD cascades requirements across product realization process with matrix-driven planning.
Importance and Benefits of QFD
QFD improves satisfaction by aligning products with customer needs systematically.
Customer Satisfaction
QFD reduces defects, increases internal quality by aligning requirements systematically.
Design Quality
QFD uses competitive benchmarking to identify market whitespace for improvement.
Competitive Analysis
Key advantages of QFD
QFD focuses on customer needs to maximize perceived value efficiently.
Customer-focused products
QFD accelerates product development by documenting customer requirements upfront.
Shorter Development Cycle
QFD needs input from cross-functional teams, fostering collaboration and innovation.
Cross-functional Collaboration
QFD's structured approach leaves detailed documentation for continuous improvement initiatives.
Structured Documentation
QFD prioritizes high-impact requirements, optimizing satisfaction within constraints.
Prioritized Requirements
To know about the 4 Phases of Quality Function Deployment ↓
Read the article here